Please read the terms written below. By using this site, you indicate that you accept these terms and that you agree to abide by them.

Information About Us is a site operated by Made By Coopers Apothecary Ltd (“We”); are a limited company registered in England and Wales under the registration number 10566978.

Product Descriptions

All products are displayed as accurately as possible on this website. However, due to each product being individually handmade and made from natural ingredients, variations such as slight colour change may occur.

Payment Methods

We accept all major payment types including credit/debit cards and PayPal. You have the option to select your preferred payment method at the checkout. All payments are securely processed by Shopify. 

Delivery Methods

For our latest delivery methods and costs, please see our Shipping page.

Product Returns & Guarantee

We offer a 21 day return period for all products unopened and unused. We also aim to provide our customers with the satisfaction and service we'd expect ourselves. Our product guarantee means should anyone of our products not met your expectations, please contact us and we will fix the problem for you. 

Reliance On Information Posted & Disclaimer

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Privacy Policy

When Made By Coopers receives any personal information through the “Contact Us” form, we will not use the information for any other purpose except to respond to queries from the customer. Customer information is only gathered when an order is placed and Made By Coopers only uses this information internally in order to make a delivery. After an order is placed, we add your details to our database, and may send the occasional newsletter. We do not store credit or debit card numbers. Customers will also be sent promotional offers and discounts if they directly sign up for through our newsletter form or promotional offer popup. 

Google Analytics

We use Google Analytics to analyse the use of our web site. This is a service offered by Google that tracks and reports website traffic. The data contained in these cookies used is anonymous, and does not identify who you are.

You can opt-out of this by installing the Google Analytics opt-out browser add-on at


How we use cookies:

Cookies are small packs of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing a website.

We use:

Session Cookies
These cookies allow you to navigate our site and add items to the basket.

Analytical Cookies
These cookies allow us analyse how you, the customer, uses the site, so that we can improve the experience.

Learn more here.